Free shipping for orders to Bulgaria over 100 EUR

Log in Sign up
Cart (0)

Terms of service

Subject

This document presents the general terms and conditions of use of the site inspot.bg , which govern the rules for the use of pletitsa.com , including the conclusion of a contract of sale from this e-shop.

Seller

IN Spot Ltd. with tax number BG204044793 (hereinafter referred to as "we" or "Seller").

Definitions

  • Site - inspot.bg domain
  • Customer - any natural or legal person or other legal entity that uses the site of IN Spot Ltd. in any way, including but not limited to viewing it, makes orders from it, buys , returns goods, etc.
  • Account - a section of the Site formed by an email address and password, which allows the Client to send the Order and which contains information about the Client and the history of some of his actions on the Site (Orders, tax invoices etc.)
  • Goods and Services - any subject of the sales contract from the Site.
  • Order - an electronic document representing a communication form between the Seller and the Buyer, through which the Buyer declares to the Seller, through the Site, his intention to purchase Goods and Services from the Site.
  • Agreement - is a contract concluded at a distance between the Seller and the Buyer for the purchase and sale of Goods and / or Services from the Site, an integral part of which are these general terms of use of the Site. >
  • Contents:●
    1. all information on the Site that is accessible through an Internet connection and the use of an Internet-connected device;
    2. the content of any message from the Buyer to the Seller sent by electronic means and / or any other available means of communication;
    3. any information provided in any way by an employee / associate of the Seller, the Buyer by electronic or other means for its remote transmission;
    4. the information related to the Goods and / or the Services and / or the applied tariffs by the Seller in a certain period of time;
  • Review - a written evaluation by the owner or user of a product or service, an evaluation based on the personal experience and skills of the evaluator to make quality comments and say whether or not the product or service meets the characteristics specified by the manufacturer.
  • Rating - a method of expressing the level of satisfaction of a User / Customer / Buyer in relation to a particular product. The rating is expressed in the form of stars, and each product can receive a rating of one to five stars. This level of satisfaction will always be accompanied by a review written by the User / Customer / Buyer of a product or service.]
  • Comment - Evaluation or critical remark at the end of a Review or another comment.
  • Order registration - notification to the customer that the order is registered in the platform of the online store IN Spot Ltd. and is in processing status.
  • Order Confirmation - Notification to the customer that the Seller agrees to be bound and committed to the execution of the order.

General Applications

The terms of use of IN Spot Ltd. are mandatory for all users of the Site. Any use of this Site means that you have read the general terms of use and have agreed to abide by them unconditionally.

The terms of use can be changed unilaterally by IN Spot Ltd. at any time by updating them. These changes take effect immediately and are mandatory for all users / customers. IN Spot Ltd. has the right to make changes to the terms of use at any time at its discretion or if they are imposed by virtue of an enacted law. They may have a retroactive effect on already delivered and confirmed orders. In any case of change of the general conditions IN Spot Ltd. will inform its Clients about it by publishing the changes on the Site. In this sense, you as a Customer have an obligation to make inquiries about possible changes to the general conditions of the Site each time you use it.

If any of the provisions of these general terms of use of the Site prove to be invalid or inapplicable, regardless of the reason for this, it does not mean that the other provisions are invalid or inapplicable. IN Spot Ltd. makes serious efforts to maintain the accuracy of the information presented on the Site. However, given the possible technical errors or omissions in this information,IN Spot Ltd. specifies that the images of the products have an informative and guiding nature, respectively the delivered products may differ from the images due to changes in their characteristics or design.

The site may contain links to other sites. IN Spot Ltd. is not responsible for the privacy policy of websites that it does not administer, as well as for other information contained therein.

IN Spot Ltd. has and reserves all intellectual property rights related in any way to the Site, whether owned or obtained through contractual licenses or in any other lawful manner.

Concluding a contract

By registering an Order on the site, the Buyer agrees by phone or email to declare his desire to receive the relevant Product or Service from the Seller for a fee. The Seller will send to the Buyer a notification for registration of the Order in his system, which does not make sense to accept, confirm or undertake a commitment for its execution. This notification is made by the Seller electronically (email) or by phone. In this sense, the Seller has the right not to deliver part or all of the Goods or not to perform part or all of the Services of the Order at its discretion, including but not limited to depletion of stock or change in price. In all cases, the Seller notifies the Customer by email or by phone.

The distance sales contract between the Seller and the Customer is considered concluded at the time of receipt by the Customer of his e-mail and / or SMS, sent to his phone notification by the Seller that he confirms the order and is ready to send the Goods from the Order or to provide the Service.

Online sales

Access to inspot.bg for the purpose of order registration is allowed to any Client over 18 years of age. IN Spot Ltd. reserves the right in its sole discretion to restrict the access of any Client to the execution of an Order and / or to any of the possible payment methods, if it deems that this would be to the detriment of IN Spot Ltd. in any way. way. In this situation, the only right of the Client is to contact IN Spot Ltd. to be informed about the reasons that led to the application of the above measures. IN Spot Ltd. is not liable for any damages that the Client has suffered or may suffer as a result of this decision, regardless of its correctness or validity.

The Client has the right to publish opinions about Goods and / or Services, as well as to contact IN Spot Ltd. at the addresses indicated in the "Contacts" section of the site. Posts or messages that contain obscene words or inappropriate vocabulary will be removed from the site or ignored. The Seller has the freedom to process the information received from the Customer without having to motivate his actions in this regard.

Communication with the Seller can be done through direct contact with him or at the addresses listed on the site. The seller undertakes to store and process the received information in accordance with the requirements of REGULATION 2016/679.

The Seller has the right to use subcontractors to perform the Services offered on the Site. Seller will be responsible for the actions of these subcontractors as if they were their own.

Order

The Customer may place Orders on the Site by adding the desired Goods and / or Services to the shopping cart, following the steps specified on the Site to complete and submit the relevant Order. Each item and / or service added to the shopping cart is available for purchase within the available quantities. Adding a Product and / or Service to the shopping cart without completing it does not result in the registration of the order and the automatic saving of the Product / Service.

The Customer undertakes and is responsible for all data about the purchase, which he has ordered through his completed and sent to the Seller order to be true, complete and accurate as of the date of sending the order.

The Seller has the right to refuse to fulfill (cancel) the Order made by the Client, for which he should notify the Client. Cancellation of the order does not entail any liability or subsequent obligation of either party to the other in connection with it and accordingly neither of them has the right to seek compensation for cancellation from the other.

Return of goods

The Customer will bear all direct costs for the return of Products offered by IN Spot Ltd. in case he withdraws from the Contract and states this within the withdrawal period provided by the Seller.

The Seller undertakes to refund the paid price of the Contract concluded at a distance, from which the Customer has withdrawn within 14 (fourteen) days fromthe date on which he receives the notification or the return of the goods from the Customer that he withdraws from the Contract. The amount will be refunded as follows without incurring any additional costs for the Client:

  • Payments made by debit or credit card - by refund to the bank account from which the payment was made after it was provided by the Customer.
  • Payments made by cash on delivery - by refund to a bank account additionally provided by the Customer.
  • Consumer loan payments - after termination of the consumer loan agreement and recalculation of the loan installments - most often to the bank account from which the loan installment amounts were received or otherwise, determined by the bank that granted the loan.

The Seller has the right to delay the refund in case of withdrawal from the Contract until the receipt of the sold Goods or until receipt of proof that they were sent, if he did not offer to take the Goods himself, whichever occurs earlier.

In case the ordered and prepaid Goods and / or Service by the Client cannot be delivered / provided by the Seller, the latter will inform the Client about this and will refund the already paid Goods and / or Service to the Client's account, within 7 (seven) days from the date on which the Seller has established this fact or from the date on which the Buyer has clearly expressed his desire to terminate the Contract.

The Client has no right to withdraw from the Agreement in the following cases:

  • in the provision of services where the service is fully provided and its implementation has begun with the explicit prior consent of the user and confirmation by him that he knows that he will lose his right of withdrawal after the contract is fully performed by the trader the delivery of Goods;
  • for the supply of goods or services the price of which depends on fluctuations in the financial market which cannot be controlled by the trader and which may occur during the period for exercising the right of withdrawal;
  • upon delivery of goods made to order of the Client or according to his individual requirements, ie. upon delivery of Goods made to order by the Client;
  • for the supply of goods which, by their nature, may deteriorate or have a short shelf life;
  • on delivery of sealed goods which are unsealed after delivery and cannot be returned for reasons of hygiene or health protection;
  • on the supply of goods which, after being delivered and by their nature, have mixed with other goods from which they cannot be separated;
  • on delivery of sealed audio or video recordings or sealed computer software that are printed after delivery;
  • when providing digital content that is not delivered on physical media, when the execution has started with the explicit consent of the user, who has confirmed that he knows that in this way he will lose his right of withdrawal.

Payment

The prices of the Goods and Services announced on the site inspot.bg are final and include VAT, as well as all other taxes and fees provided for in the current legislation. The price, the method of payment and the term for payment when issuing a pro forma invoice or invoice are specified in each Order.

The customer is obliged to provide all the necessary information for the issuance of the invoice in accordance with applicable law. The Seller will issue an invoice to the Customer for the ordered and delivered Goods / provided Services based on the information provided by the Customer.

IN Spot Ltd. issues an invoice for each payment under an Order paid by bank transfer, regardless of whether the Client is a legal entity or a natural person. In case of cash payment, an invoice is issued only if the Client has explicitly requested one. The Customer agrees to receive the invoice physically together with the Goods, as well as electronically by e-mail specified by the Customer in his Account or by uploading it to the Account itself.

In the case of online payments or bank payments, the Seller shall not be liable for any charges in connection with fees, commissions or other additional payments made by the Buyer or his bank in connection with the transaction itself, as well as in the cases of currency exchange applied by the bank that issued the card to the client. Payment by card to IN Spot Ltd. is accepted as an international payment by some banks and according to their rules for working with cards and card payments in this type of transaction, banks have the right to charge additional fees. The same applies to the transactions in which IN Spot Ltd. makes to the client, regardless of whether it does so in connection with the refund of any payment to the customer.icy or for any other reason. The costs associated with such payments are solely at the expense of the Buyer.

Shipping

The Seller undertakes to deliver the ordered and purchased Goods through a courier company to an address specified by the Buyer or in an office of a courier company, depending on the choice of the Client

The Seller will ensure the proper packaging of the Goods and the sending of the accompanying documents. If, by any chance, the package does not contain the necessary document for the ordered product, please contact the Seller.

The details regarding the delivery of the Goods / Services inclusive, but not only those regarding the term of delivery / performance do not constitute a contractual obligation on the part of the Seller to perform the respective delivery / performance of the respective Service on a specific date. Accordingly, the Customer is not entitled to any compensation in the event that the date on which it was announced by the Seller that it will deliver the Goods or perform the Service is not met.

The Customer must inspect the Goods at the time of delivery and delivery and if it does not meet the requirements to notify the Seller immediately.

Warranties

The Seller offers all Goods on the Site with a guarantee of conformity of the goods with the Contract in accordance with applicable law and warranty policy of the respective manufacturer or official distributor of the Goods. With regard to the Goods sold and delivered by IN Spot OOD, the warranty certificates are issued by the manufacturer or are issued by IN Spot OOD.

The Buyer is obliged to regularly update the data in his Account and review them before each order, as the Seller will use them when filling in and issuing the warranty certificate. The Buyer should keep in mind that the Seller will not re-issue warranty certificates issued on the basis of incorrect or old data that the former has not updated, which will lead to the expiration of the warranty for the products concerned.

Ownership

The ownership of the Goods will be transferred upon their transfer to the Buyer, after the payment has been made by him. The delivery of the Goods will be certified by the signature of the Buyer on the transport document provided by the courier.

Responsibility

The Seller shall not be liable for any damages suffered by the Buyer or third parties as a result of force majeure or those beyond the control of the Seller. In all other cases, the Seller's liability is limited to the value of the ordered and paid Goods.

Personal information

IN Spot Ltd. is a personal data administrator. In accordance with the requirements of REGULATION 2016/679, Convention 108 / protection of individuals in automated personal data processing / and the Personal Data Protection Act in the Republic of Bulgaria, IN Spot Ltd. has developed and declares compliance with rules and measures under the GDPR related to the processing of personal data of the Clients and defined in a separate document - Privacy Policy

Publish a Review

Writing Reviews can be done by Users / Customers / Buyers. The information written can be both positive and negative and will relate to the characteristics and use of a product or service.

At the time of registration of a Review on the Site, Users / Customers / Buyers grant the Seller a permanent, non-refundable, unlimited license and the right of the Seller to use, reproduce, modify, adapt, publish, translate, distribute and display this. content.

Each User / Customer / Buyer, at the time of publication of the Review in the above sections, undertakes to comply with the following rules:

  • use appropriate expression, non-offensive, without offensive expressions or those that may affect another User / Customer / Buyer;
  • ensure that the information entered by them is realistic, correct, non-deceptive and in accordance with applicable law, including respect for the rights of others, copyright, trademark, license or other proprietary rights, advertising or privacy.
  • not provide or request, in any way or form, personal data or other information that could lead to the disclosure of such personal data;
  • not attempt to manipulate the services provided by the Seller and not to enter Reviews that contain advertising materials;

Users / Customers / Buyers who post Reviews to which they attach photo or video files will follow the following rules:

  • uploadedfiles will contain images and / or videos about the product or service for which they are writing the Reviews, making sure that the uploaded files respect the copyright;
  • The uploaded files do not contain violence, adult content, obscene language or other content that offends another person / group based on race or ethnic origin, religion, disability, gender, age, military service, sexual or political orientation; li>

In addition to the critical realistic assessment, at the time of publication of a Review, the User / Customer / Buyer will add a Rating for the respective product or service. Reviews, along with their respective Ratings, will affect the overall Rating of the product or service.

In case the Seller finds a repeated violation of the Terms of Use, he reserves the right to limit the possibility of the User / Customer / Buyer to publish Reviews

Force majeure

Neither party will be liable for non-performance of its contractual obligations if such non-performance is due to force majeure. Force majeure is an unforeseeable event, beyond the control of the parties, which cannot be avoided.

If within 14 (fourteen) days from the date of the event, it does not stop, each party has the right to notify the other party that it terminates the Contract without owing the other compensation for any damages.

Last updated 11/10/2020